CRM for NDIS Providers

    A simpler way for ndis providers to manage enquiries, bookings, follow-up, and client communication.

    SourCherry helps ndis providers bring leads, conversations, bookings, follow-up, reviews, and automation into one connected CRM so opportunities do not get lost between inboxes, spreadsheets, missed calls, manual reminders, and disconnected tools.

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    SourCherry CRM for NDIS Providers

    Why NDIS Providers Need a Better CRM

    NDIS providers face complex intake processes, scattered participant communications, and the challenge of coordinating with support coordinators and families, often relying on messy spreadsheets.

    How SourCherry Helps NDIS Providers

    Capture participant enquiries and referrals

    Organise leads in an NDIS intake pipeline

    Follow up by email and SMS with participants and coordinators

    Manage initial consultation bookings

    Request feedback and testimonials

    Automate repeated admin tasks and intake forms

    The Client Acquisition Process for NDIS Providers

    1

    A participant or support coordinator submits a referral

    2

    SourCherry stores the lead and tracks the intake stage

    3

    Automated follow-ups gather necessary documentation

    4

    A service agreement meeting is booked and reminded

    5

    Ongoing communication is tracked in a single unified inbox

    What to Build First Inside SourCherry

    NDIS referral capture form
    Intake tracking pipeline
    Initial meeting booking calendar
    Document collection follow-up sequence
    Missed call text-back
    Participant onboarding workflow
    Feedback request campaign
    Basic reporting dashboard

    Why This Matters

    More enquiries will not help if the business has no clear follow-up process. SourCherry helps build the process behind the enquiry, so every interested person has a clear next step.

    By bringing all your essential tools into one unified platform, you eliminate the friction of jumping between disconnected apps. This means faster response times, fewer dropped leads, and a more professional experience for your clients. A connected system is the foundation of scalable growth.

    Build your ndis providers client acquisition process inside SourCherry.

    SourCherry gives you the tools and structure to manage enquiries, follow up properly, book more of the right conversations, and keep your client journey organised from the first enquiry to the next step.

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    Frequently Asked Questions